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33 Results for: ⋅ linkPlease follow the steps below to resolve this issue.
- First, try logging in.
- If you are unable to log in, please copy and paste the full URL (web address) of the link that you received in the confirmation email into your browser.
- If you're still having trouble after the above steps, please click here.
If you have received an account confirmation email in error, it's likely that someone has mistakenly attempted to register using your email address. As long as you do not click the link contained in the email, no action will be taken, and no account will be created.
From our Sign Up page, just provide us with your full name, email address, desired password, gender, date of birth and location.
Clearing your cache and cookies
Internet Explorer 9.0
1. Click "Tools," then "Internet Options."
2. On the "General" tab, in the "Temporary Internet Files" section, click the "Delete Files" button.
3. Select "Delete Cookies."
4. Click "Close."
5. "Quit" the browser.
Internet Explorer 7.0
1. Click "Tools," then "Delete Browsing History."
2. In the "Temporary Internet Files" section, click on "Delete Files" and select "Yes."
3. In the "Cookies" section, click on "Delete Cookies" and select "Yes."
4. Click "Close."
5. "Quit" the browser.
Internet Explorer 8.0
1. On the Internet Explorer Tools menu, click "Internet Options."
2. The Internet Options box should open to the "General" tab.
3. On the "General" tab, in the Temporary Internet Files section, click the "Delete Files" button.
4. From the same tab, select "Delete Cookies."
5. Click "Close" and restart the browser.
Safari 3.0
1. Open Safari.
2. Select "Empty Cache."
3. Click "Empty" on the "Are you sure?" message.
4. Select "Preferences," then the "Security" tab, "Show Cookies," "Remove All."
Firefox 2.0 for PCs
1. Click "Tools" and select "Options."
2. Click the privacy icon.
3. In the cookies section, click "Show Cookies" and then "Remove All Cookies."
4. In the "Private Data" section, click on "Settings" and make sure the box next to "Cache" is checked before selecting "OK."
5. Click on the "Clear Now" link.
6. "Quit" the browser.
Firefox 2.0 for Macs
1. Click "Tools" and select "Clear Private Data"
2. Make sure that "Cache" and "Cookies" are selected.
3. Click on "Clear Private Data Now."
4. Exit and relaunch browser.
Firefox 3.0 for PCs
1. Click "Tools" and select "Clear Private Data."
2. Make sure that "Cache" and "Cookies" are selected.
3. Click on "Clear Private Data Now."
4. Exit and relaunch browser.
Firefox 3.0 for Macs
1. Click "Tools" and select "Clear Private Data."
2. Make sure that "Cache" and "Cookies" are selected.
3. Click on "Clear Private Data Now."
4. Exit and relaunch browser.
If these instructions do not resolve your issue, we recommend upgrading to the most recent version of your browser. You can find these instructions at the top of this page.
Please note that you can log in with any email address you have added to your account. You can change your login email address in the Access details tab of the Settings page.
If you are prompted to reset your password every time you log in, your problem may be related to your internet browser. Please follow these steps to troubleshoot the issue:
1. Follow these instructions to clear your browser’s cache and cookies.
2. If you continue to experience problems, reset your password by clicking on the forgot my password link and log in.
3. If you logout and confirm that you cannot log back in, please contact us."
To resolve this issue, please follow these instructions to clear your browser's cache before attempting to log in. If you continue to experience problems, please report this issue here.
To add a friend, just use Friend search to find people you know and then click on the "Add as Friend" button to the right of their search listing. A friend request will be sent to that person. Once they confirm that they actually are friends with you, they will show up on your Friends List.
You can also click on a person's name on the site and visit their profile and add them as a friend.
Please note that privacy settings may limit your ability to see the "Add as Friend" link for some users.
If you would like to remove a friend, navigate to the person’s profile and click the "Remove from Friends" link on the right of the page. If you select this option, you will be removed from the person's Friends List as well. You will need to repeat the friend confirmation process if you wish to be friends with this person again. You can also do this from the pop up profile by moving your mouse over the person's name in the timeline. The pop up will appear and you can click from there.
No, but all friend links are reciprocal, so you will be removed as a friend from their Friend List as well.
You can message up to twenty Koini friends or email addresses at once. Alternatively, if you are an admin of a Koini group, you can message all the members of your group by going to the group profile and following the "Message All Members" link underneath the group photo. Note that this option is only available for groups with 5,000 people or fewer.
To post a video, simply post the YouTube url into the post box and add your comments, Koini will retrieve the video and post it along with your comments. If you would like to post an image into your timeline click on the message box and it will give you a choice to click 'Photo' or 'Link'. If you click photo you will be given further prompts to post. If you would like to attach a news article or web site click on 'Link' and you will be given another box.
When you have inputted your link (in the above is http://www.cnn.com) then click 'Attach'. Koini will retrieve the information on that page and give a small summarty of the link and it will also give you some images to chose from.
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Then simply add your comments into the bottom box and click 'Post' (you have a 600 character limit on the comments you can make). This will then post your link with an image and your comments.
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Note: Not all site's information can be retreived, if this is the case with one of your links you will see the error message 'We could not parse the website information'.
It is possible that malicious software was downloaded to your computer or that your password was stolen by a phishing website designed to look like Koini. Please carefully follow the steps provided:
- Run anti-virus software: If your computer has been infected with a virus or with malware, you will need to run anti-virus software to remove these harmful programs and keep your information secure.
- Reset password: From the Access Details page, you will need to create a new password. Be sure to use a different password than you use for other sites or services, made up of a complex string of numbers, letters, and punctuation marks that is at least six characters in length. Do not use words found in the dictionary.
- Never click suspicious links: It is possible that your friends could unwillingly send spam, viruses, or malware through Koini if their accounts are infected. Do not click this material and do not run any ".exe" files on your computer without knowing what they are. Also, be sure to use the most current version of your browser as they contain important security warnings and protection features. Current versions of Firefox and Internet Explorer warn you if you have navigated to a suspected phishing site, and we recommend that you upgrade your browser to the most current version. You can also find more information about phishing and how to avoid it at http://www.antiphishing.org/consumer_recs.html and http://onguardonline.gov/phishing.html.
Phishing is an online attempt to trick a user by pretending to be an official login page or an official email from an organization that you would have an account with, such as a bank or an email provider, in order to obtain a user’s login and account information. In the case of a phishing login page, the login page may look identical to the login page you would normally go to, but the website does not belong to the organization you have an account with (the URL web address of the website should reflect this). In the case of a phishing email, the email may look like an email you would get from the organization you have an account with and get emails from, but the link in the email that it directs you to takes you to the above phishing login page, rather than a legitimate login page for that organization.
To prevent your account information from being obtained in a phishing scheme, only log in to legitimate pages of the websites you have an account with. For example, "www.koini.com.example.com" is not a legitimate Koini page on the "koini.com" domain, but "www.Koini.com/example" is a legitimate Koini page because it has the " Koini.com" domain. When in doubt, you can always just type in " koini.com" into your browser to return to the legitimate Koini site.
If you are still unable to access your profile, please send us more information regarding the issue so we can investigate. Please submit your report here.
If you believe that your account has been compromised, make sure that the email associated with your account is secure. If you're having trouble logging in with your normal email and password, try resetting your password using the link on the login page. An email will be sent to you with steps for completing the process.
If the email on your account has been changed, or if you are unable to access your profile, please send us information about the account so we can look into it further and hopefully restore access. Please submit your report here.
Phishing is an online attempt to trick users into providing login and account information by pretending to be a login page or email from an official organization. Common examples include banks or email providers,
In the case of a phishing login page, the login page may look identical to the login page you would normally go to. However, in these instances the website does not belong to the organization you have an account with (the URL web address of the website should reflect this).
In the case of a phishing email, the email may look like an email you would receive from the organization you have an account with. However, the links provided in these emails typically direct you to the above phishing login page, rather than a legitimate login page for that organization.
To prevent your account information from being obtained in a phishing scheme, please double check the URL of the websites you have an account with. For example, "www.Koini.example.com" is not a legitimate Koini page on the "koini.com" domain, but "koini.com/example" is a legitimate Koini page because it has the "koini.com" domain. When in doubt, you can always just type in "koini.com" into your browser to return to the legitimate Koini site.
Please note that current versions of Chrome, Firefox and Internet Explorer warn you if you have navigated to a suspected phishing site, and we recommend that you upgrade your browser to the most current version. You can also find more information about phishing and how to avoid it at http://www.antiphishing.org/consumer_recs.html and http://onguardonline.gov/phishing.html.
Never click suspicious links: It is possible that your friends could unwillingly send spam, viruses, or malware through Koini if their accounts are infected. Do not click this material and do not run any ".exe" files on your computer without knowing what they are. Also, be sure to use the most current version of your browser as they contain important security warnings and protection features. Current versions of Firefox and Internet Explorer warn you if you have navigated to a suspected phishing site, and we recommend that you upgrade your browser to the most current version. You can also find more information about phishing and how to avoid it at http://www.antiphishing.org/consumer_recs.html and http://onguardonline.gov/phishing.html.
Phishing is an online attempt to trick a user by pretending to be an official login page or an official email from an organization that you would have an account with, such as a bank or an email provider, in order to obtain a user’s login and account information. In the case of a phishing login page, the login page may look identical to the login page you would normally go to, but the website does not belong to the organization you have an account with (the URL web address of the website should reflect this). In the case of a phishing email, the email may look like an email you would get from the organization you have an account with and get emails from, but the link in the email that it directs you to takes you to the above phishing login page, rather than a legitimate login page for that organization.
To prevent your account information from being obtained in a phishing scheme, only log in to legitimate pages of the websites you have an account with. For example, "www. Koini.example.com" is not a legitimate Koini page on the "koini.com" domain, but "koini.com/example" is a legitimate Koini page because it has the "koini.com" domain. When in doubt, you can always just type in "koini.com" into your browser to return to the legitimate Koini site.
Have a unique, strong password: From the Access Details page, be sure to use a different password than you use for other sites or services, made up of a complex string of numbers, letters, and punctuation marks that is at least six characters in length. Do not use words found in the dictionary.
Run anti-virus software: If your computer has been infected with a virus or with malware, you will need to run anti-virus software to remove harmful programs and keep your information secure.
A promotion competition is a special Koini contest where the winner of the competition is the person who gets the most people to join up to the site, you are provided with a special promotion link that is unique to you. When your friends register with the link you will receive 10 Credits and a referral point. If you are the one who has the most referrals in one of those competitions you win the prize!
A promotion link is your special link to send to friends to help them to sign-up for the site, every time someone joins through your special referral link, you will receive a referral point that will help go towards winning the competition you are in (you will also get 10 Credits for each referral).
When you have installed the gadget, go back to your home page and you will see the gadget on your page. You can drag and drop the order of these gadgets by clicking and holding down your left mouse button and moving the gadget to where you would like it to be. If there are customizable options on the gadget you will be prompted by instructions when clicking on the title of that gadget.
On the left hand column you will see the gadgets that you have installed. You can simply click on the 'X' (shown in the image) and the gadget will be removed.
Removing a gadget this way allows you to have a quick way of installing later. Simply go to the second top navigation bar and click the little 'gears' icon next to the help link. Once you have clicked on the icon you will see a navigation bar drop down. Click on 'My Gadgets'. You will now see the gadgets you have closed in the space below the navigation bar. You may click on any of those gadgets and hold down your left mouse key and drag the gadget back onto the left or right hand column, this will display the gadget back on your profile.
Click on the square at the side of the gadget link and you will see a cross appear. Hold down your left mouse button and drag and drop the gadget into the position you would like it to be. You will your gadgets change order.
Click on 'My Profile' on the menu bar and click 'My Pictures'. This will take you to your gallery. On the right hand side there is a link that says 'Upload Photos'. Click that link and a box will open that allows you to add a new gallery or open an existing gallery. Either create a new album or open an existing gallery and you will be taken to this box:
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Click on 'Choose File' and this will open up a window showing files from your computer. Navigate to the picture you want to upload and click on the file name. Once the file name appears in the box, decide whether you want the image to be private (if you want it public do not check the box) or maybe you would like to use it for a profile picture (check the box that applies).
Press ‘Upload Photos’. It may take a little while to upload, but you can then check in your ‘My Pictures’ gallery.
If you want to upload a photo album or two or three pictures you can do that. Go to ‘My Profile’ and select ‘My Pictures’ and click the ‘Add new Picture’ link. You will see that there is a tab marked ‘Photo Album’, click on that tab. You will see a link that says ‘+add new’ if you click that you can name a new album. When you have added a new album you will be taken to the upload page (below) click on the 'multiple images' upload.
NOTE: In order to upload more than one image, you will need to keep the Control key press down (Ctrl – usually bottom left of your computer) as you click the images you went. You will see the name of the images appear in the files view panel on your computer. When you have selected all the images press ‘Open’ on your computers file viewer (the panel that is open) and the system will upload your images.
Create a super cool video and upload it to Youtube (add your competition code in the description of course if you are using one!) Cut your video url (check the picture if you don't know what a url is).
Paste the YouTube link into the space provided and click 'Submit Video'
Then check the 'My Video' section to make sure your video has been posted.
Get the url of the video you would like to post from YouTube or your favorite video hoster and paste the link into the comment box. Koini will get the information from YouTube. You can posts comments above or below the video url.
Get the url of the video you would like to post from YouTube or your favorite video hoster and paste the link into the comment box. Koini will get the information from YouTube. You can posts comments above or below the video url.
Who are you? Let people know with your profile and get 100 Credits!
Now that you’ve created your account, it’s time to set up your Profile. Your Profile allows you to share your life, your interests, hobbies and anything else you want to include with people you connect to on Koini.
Getting started
To edit your Profile at any time, click on the “Edit & Settings” link in the My Profile menu, then click on "Profile" in the right hand menu. Your profile represents who you are, fill out the information about your interests, activities and favourite things to do, the more you fill out, the more interesting it will be to someone who looks at your profile. Make sure you pay attention to the section below as it is what will pop up on your dynamic profile.
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A picture is worth a thousand words
Everybody needs a profile picture, it makes it easier for your friends to recognise you, especially if you have a name that's pretty common (e.g. John Smith). Don't forget as well, everything you do on Koini is a representation of you and who you are, so be creative. The most important thing to remember about photos is that nothing is permanent, pick what you feel represents you best today. If you feel different tomorrow, just pick a different one. It's quick and easy to switch out your profile picture.
Control your safety
Koini helps you share information with your friends and the people involved in your life, but we understand you may not want everyone to see certain things or comment on certain things. We've created privacy settings intended to help you control your information and your profile so you can choose who can see what. You can simply change the settings in your profile Privacy section to activate or deactivate the ability to view certain parts of your profile information or to allow/disallow comments on your profile, photos and scrapbook posts. You may also want to be hidden from the browse section of the site so only that the only way your friends can find you is via the search fields. Please visit the 'Edit' section of your profile and click on the 'Privacy Settings' to change how you interact on the site.
Entering Competitions
You probably came here from a link that someone posted on Twitter, Facebook Youtube or any number of other sites. That link was posted by one of members who has entered a referral competition. You can find all our competitions and an explanation of how to win in our competition section (Features - Competitions). For more help on competitions you can see our general help section.
Video competitions are great fun and are easy to enter. Here is how:
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Paste the YouTube link into the space provided and click 'Submit Video'
Then check the 'Competition Video' section to make sure your video has been posted.
Credits are the currency that the site operates with. You will be able to buy virtual items, enter paid competitions, buy gadgets and lots of other stuff by having Credits. You can earn Credits by logging in each day. Logging in each day will get you 10 Credits, however, on some days there may be a random 50 Credits to everyone that logs on. You can also earn Credits by referring people to the site through your referral link. You can get this from any referral competition and you earn 10 Credits per referral.
You can also enter mini competitions that are listed in the competitions section. You can also gain Credits by joining competitions on the Pages section of the web site as some of our page owners not only give great prizes away but also give Credits for entering or winning.
To monitor your Credits visit 'My Profile' and 'My Credits'. This will tell you what Credits you have, how many you have been awarded and how many and on what you have spent those Credits. If you have any questions about your Credits please send an email to customerservices@koini.com
The instant message system on Koini can be accessed by clicking on the chat link on the bottom toolbar. The chat box will tell you who amongst your friends is available to talk. You can also set your status and there are various options that are being added to the chat such as group chat and video chat.